For a much smaller gift basket service than many of its competitors, WineCountryGiftBaskets.com is a surprisingly well-rounded gift basket service with a respectable product selection. Upon first sight, the website may not seem all that impressive but once you delve a little deeper, it becomes apparent that the website can be a great source for gift baskets.
What we love about the product selection at Wine Country Gift Baskets is that though limited, each and every gift basket they offer seems to be lavish, over-the-top, and as gourmet as it gets (at least that is what the product images convey). Each basket (or tower) appears to be beautifully handcrafted and brimming with gourmet delicacies, which is why people send gift baskets in the first place.
As the website’s name clearly indicates, there are also several fine wine and champagne gift baskets to choose from. And while gift baskets are definitely the site’s flagship product, customers will also find a small and narrow selection of other gifts including flowers and fresh fruit assortments.
WineCountryGiftBaskets.com offers both standard and expedited shipping methods, including overnight, two business day, and three business day shipping options. Though Saturday delivery is available, it is extremely expensive, costing an extra $35.00 per item in addition to standard shipping.
Since the website does offer a myriad of wine gift baskets, the left sidebar has a dropdown menu that shows you which states the website can ship alcohol to. Currently, there are twelve states the website does not ship wine to, though it is not clear whether that is because the website simply doesn’t ship there or due to state liquor laws. In addition, the website does not offer international shipping or delivery to P.O. boxes or APO or FPO boxes.
The website has a decent customer service section with ample information that has been neatly organized under relevant categories (e.g. shipping information, our policies, etc.). What it is lacking is sufficient contact information; while they provide a toll-free number (business hours apply) and an online contact form, an email and mailing address cannot be easily found on the website (the mailing address is located on the “about us” page).
While WineCountryGiftBaskets.com is not nearly as polished or sharp as competitor websites, it is still relatively easy to navigate and finding specific products shouldn’t be too difficult. Customers can search by price, occasion, or gift type or use the search bar to find something specific. Perhaps what we like the most about the website layout is the “deal of the day” and “internet specials” options located at the top of the left sidebar. Customers can browse through gift baskets that have been discounted or offer free standard shipping.
On the whole, WineCountryGiftBaskets.com is fairly typical when it comes to the depth of its product selection and customer service selection. We do love the lavishness of their gift baskets and feel a more polished, corporate-looking website would greatly boost the website’s standing among its competitors. In need of more gift basket ideas? Don’t miss our top-ranked online gift basket services.
Lavish, beautifully handcrafted gift baskets and flexible shipping options make the site a great source for gift baskets.
The site isn’t nearly as polished or sleek as one would expect from such a company.
Look no further than Wine Country Gift Baskets if you are looking for a plush champagne or wine gift.