TopTenREVIEWS - Silver Award - Awarded for excellence in design, usability and feature set

With accolades from the likes of The New York Times and The Food Network, it comes as no surprise that GourmetGiftBaskets.com is ranked as our TopTenREVIEWS Silver Award winning best gift basket services. Equipped with a vibrant and sleek website, this particular service truly outshines the competition when it comes to its broad product choices, offering some of the most niche, specialty gift baskets of any site we reviewed.

Product Selection
Compare
10/10
GiftBaskets.com
Gourmet Gift Baskets
GiftTree
igourmet
Harry and David
Design It Yourself Gift Baskets
1-800-Baskets
Wine Country Gift Baskets
Delightful Deliveries
Fancifull Gift Baskets
10
10
8.8
8.8
7.5
7.5
6.9
6.9
8.8
6.3

The primary focus of Gourmet Gift Baskets is to provide the high-quality gift baskets characteristic of a large, reputable retailer but with the personalized attention of a small, family-owned business. Perhaps more than any other gift basket service we reviewed, GourmetGiftBaskets.com has not only one of the most extensive product selections but some of the most unique and niche gift baskets available online. Customers will find a wide array of holiday-themed baskets, one-of-a-kind gourmet food baskets, and a myriad of specialty themes, such as sports gift baskets (like the SnoCountry.com skier baskets) and a product line designed by the Barefoot Contessa herself. Furthermore, the website boasts quite the assortment of ethnic and regional food baskets including Italian, Tex-Mex, French/Paris, and more.

If you are looking for something a little more nutritious for the health-conscious recipient, you’re in luck! The site also offers several “healthy” options including fruit and organic baskets. If you need something other than a gift basket or are looking for something to supplement one, you can also send fresh flowers, plants, and dish gardens (akin to potted plants).

While there is a corporate section equipped with “corporate gift baskets,” most of the baskets would be just as suitable as a housewarming gift as they would be in a corporate setting. What sets Gourmet Gift Baskets apart from their competitors when it comes to corporate gifts is the fact that the company underscores its ability to handle large, high-volume corporate orders.

Shipping & Delivery
Compare
9.4/10
GiftBaskets.com
Gourmet Gift Baskets
GiftTree
igourmet
Harry and David
Design It Yourself Gift Baskets
1-800-Baskets
Wine Country Gift Baskets
Delightful Deliveries
Fancifull Gift Baskets
10
9.4
9.4
8.8
8.8
7.5
8.8
6.3
6.3
6.9

GourmetGiftBaskets.com was only one of two gift basket services that honored our request for a complimentary basket in order to more effectively review the service’s shipping and delivery. Much to our delight, we were given a generous (and delicious) snack gift basket. The basket was shipped via FedEx and with the tracking number we had been given, we were able to track the basket’s progress as it was shipped across the country. Delivered on the exact date that had been specified, the basket was neatly packaged and arrived in absolutely pristine condition – a must if you are ordering delicate edibles.

Like most gift basket services, Gourmet Gift Baskets has stipulated shipping policies in place to ensure the quality of their products. For example, 2nd day shipping is required on certain baskets with perishable food items (such as fruit or chocolate) to ensure they arrive in perfect form.

GourmetGiftBaskets.com is one of the few sites we reviewed that does offer international shipping and the company will also refund shipping charges if a specified delivery date is missed (this is not applicable if the recipient is simply not home when the delivery is made).

Customer Service
Compare
8.8/10
GiftBaskets.com
Gourmet Gift Baskets
GiftTree
igourmet
Harry and David
Design It Yourself Gift Baskets
1-800-Baskets
Wine Country Gift Baskets
Delightful Deliveries
Fancifull Gift Baskets
8.8
8.8
8.8
9.4
8.8
8.8
7.5
7.5
6.9
6.3

Customer service is easily accessed from the top right of the website on any page. A click takes you to the contact page, where you will find phone numbers, e-mail addresses or a contact form for reaching a customer representative. From that page, you can also access their privacy policy, terms and conditions and order history. The FAQs section answers all the basic questions about shipping and delivery and is accessible through customer service or the contact page. If you have a charity event, they have a link for requesting a donated gift basket as well.

Not sure what to get your special someone? You can chat live with gift basket experts. You'll find the chat box in the bottom left corner; it's easy to miss unless your eyes happen to fall there, so look for it. Alternately, you can purchase gift certificates.

GourmetGiftBaskets.com accepts most major credit cards, but if you'd rather pay by check, just give them a call and it can be arranged.

One thing that sets GourmetGiftBaskets.com apart from most of their competitors is their 100% satisfaction guarantee; the site explicitly states that if you are not completely satisfied with your order, they “won’t rest until [they] make it right or your money back.”

Ease of Use
Compare
9.4/10
GiftBaskets.com
Gourmet Gift Baskets
GiftTree
igourmet
Harry and David
Design It Yourself Gift Baskets
1-800-Baskets
Wine Country Gift Baskets
Delightful Deliveries
Fancifull Gift Baskets
10
9.4
9.4
8.8
8.8
7.5
7.5
7.5
3.8
5

The website is colorful and vibrant without being overwhelming and has a polished, professional look. The site is easy to maneuver and customers can easily browse product categories using the sidebar.

Gourmet Gift Baskets Summary:
9.5/10

GourmetGiftBaskets.com certainly excels when it comes to their immense product selection. A slew of unique, hard-to-find gift baskets make them a one-stop-shop for customers seeking the only the best gift baskets.

 
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Gourmet Gift Baskets

Pros
The site offers a sleek design, specialty product lines and under $25 “mini” baskets.

Cons
Aside from standard contact information, the site doesn’t have any customer service options one would expect from a company of its size.

The Verdict
: 9.48/10

With a heap of unique gift baskets, Gourmet Gift Baskets is your one-stop-shop for hard-to-find, distinctive gift baskets.