PROS / Gourmet Gift Baskets offers a huge variety, from gourmet food to gas-station snacks, plus a terrific selection of baskets with gift items instead of food.
CONS / You cannot create your own baskets from scratch; what you see on the site is what you can get.
VERDICT / With a heap of unique gift baskets, Gourmet Gift Baskets is a great one-stop shop for distinctive gift baskets.
Gourmet Gift Baskets focuses on providing high-quality gift baskets characteristic of a large, reputable retailer but with the personalized attention of a small, family-owned business. The baskets are arranged by hand, and the high level of care really shows in the final product. This makes Gourmet Gift Baskets our Top Ten Reviews Silver Award winner.
Website Convenience Features
The selection is immense, so it is easy to send a gift basket of gourmet foods and fine wines for the connoisseur in your life, or a junk-food package, perfect for encouraging your college student during finals. If you are looking for something more nutritious, you'll find options such as fruit and organic baskets.
Gourmet Gift Baskets sent us a lovely basket. Unlike the baskets we received from other companies, this one was large enough that all the products laid flat in the basket, which is nice for shipping. This basket contained a lot of trail mixes, crackers and cookies, with a couple of surprises like raspberry honey mustard. Overall, the quality of the products met our standards for variety and taste, but the mustard and cheese made the basket stand out.
This site offers less customization than some of the other top gift basket companies. Basically, what you see is what you get. What you see is excellent in this case though. The selection is organized into logical categories, and when you select a basket, you do not have to read a lot of tiny print to know what you will be getting. There is a large photo that shows everything, and you can zoom in to see closer.
When you click on an occasion or another category, you can narrow your search in several ways, including by price and popularity. You can read detailed descriptions and customer reviews for even more help in making your decision.
Payment & Delivery
Despite being handmade in the store, your holiday gift basket can ship same-day for fast delivery. The site also has some baskets under $25 and some that come with free shipping. This is also one of the few sites that can send a gift basket outside the United States, and you can ship to multiple addresses on the same order if needed.
There are not too many options for payment – just different types of credit cards – but the website is secure; it is monitored by McAfee and Comodo to ensure that sensitive information is not stolen.
While there is a corporate section equipped with corporate gift baskets, most of the gourmet gift baskets would be just as suitable as a housewarming gift as they would be in a corporate setting. Gourmet Gift Baskets makes it easy to make large, high-volume corporate orders with a downloadable Excel spreadsheet you can fill out and send.
This gift basket company also does nonfood baskets. You'll find team themes that include hats and T-shirts, baby baskets with all the basics, and even a car-wash bucket to celebrate the changing weather.
Gourmet Gift Baskets covers all of the specific occasions we were looking for – graduations, housewarming, retirement and weddings – along with many, many more. A navigation bar along the left side of the homepage highlights some of the more common ones, but you can also click on the Occasions menu for more options. The categories and subcategories are logical and helpful. Unique Gifts is aptly named and includes soup and salad options, baskets for dogs, cigar collections, a mojito set and much more.
Help & Support
Customer service is easily accessed from the top right of the website on any page. A click takes you to the contact page, where you will find phone numbers, email addresses and a contact form for reaching a customer representative. The online chat service isn't 24/7, though, and when it's not available you won't see a link or be able to leave a message via the chat room.
A little more room for customization would be nice, but Gourmet Gift Baskets excels when it comes to product selection. A slew of unique, hard-to-find gift baskets make it a terrific choice when you're looking for the best online gift baskets. This company truly has something for everyone, and for every occasion.