Gift Baskets Review

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Why Shop For Gift Baskets Online?

If you are having trouble finding the perfect gift for a certain someone, a gift basket may be just what you are looking for. Not only is there a gift basket suitable for every occasion and sentiment, gift baskets can be an appropriate and welcomed gesture for a myriad of recipients, from chummy clients to new neighbors. In addition, gift baskets ordered online are conveniently delivered directly to your recipient of choice.

What to Seek in Online Gift Basket Services

With so many gift basket websites out there, it can be challenging to find the best ones; who offers 24/7 customer service, competitive shipping and delivery options, and of course, an extensive inventory? From product selection to a website’s ease of use, here is the list of criteria we used to evaluate the top gift basket services online.

Product Selection
As with most online retailers, the bigger selection of gift baskets offered, the better! From assortment baskets to wine gifts and virtually everything in between, we surveyed the variety of traditional and themed gift baskets offered by each website. In addition, we also took into account the products available for specific occasions and sentiments such as birthdays, housewarming, or sympathy. Aside from gift baskets, many of the sites we reviewed also offered other related gifts including fresh flowers and gourmet treats. Since the product selection of a retailer is typically the main concern of any online shopper, we made product selection our top ratings category for each website we reviewed.

Shipping and Delivery
Considering many gift baskets contain perishable and temperature-sensitive food items, shipping and delivery must be a priority for any successful online gift basket service. We evaluated several factors when it came to each site’s shipping and delivery options, including expedited and standard shipping methods available and specific delivery date options. While all the sites we reviewed offered shipping to the continental U.S. (excluding certain baskets containing liquor), many did not offer international shipping and products sent to Alaska or Hawaii incurred an additional fee. As an added convenience for their customers, many of the websites also offer a shipping calculator which allows customers to determine how much shipping may cost on a particular gift basket, based on the delivery date and address.

Customer Service
Top-notch gift basket services are those that offer inclusive customer service options designed to enhance the overall customer shopping experience. The websites we reviewed that really shine when it came to customer service are those that offer comprehensive and detailed FAQs, store policies, and shipping and delivery information. They also provide customer support via email, telephone, and in some cases, live online chat with a company representative for even more immediate and personalized customer service.

Ease of Use

The icing on the cake for any satisfied online shopper is how user-friendly a particular website is. The best gift basket websites have a professional design, broad product organization, and intelligent navigation.

High marks in each of these categories reflect online gift basket services that offer a first-rate shopping and gift-giving experience. Each of our top-ranked websites, including GiftBaskets.com, GourmetGiftBaskets.com and GiftTree.com offer a wide variety of products, excellent customer service and flexible shipping and delivery options. Also be sure to read our articles related to gift baskets.

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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
GiftBaskets.com Gourmet Gift Baskets GiftTree igourmet Harry and David Design It Yourself Gift Baskets 1-800-Baskets Wine Country Gift Baskets Delightful Deliveries Fancifull Gift Baskets
GiftBaskets.com Gourmet Gift Baskets GiftTree igourmet Harry and David Design It Yourself Gift Baskets 1-800-Baskets Wine Country Gift Baskets Delightful Deliveries Fancifull Gift Baskets
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Visit GiftBaskets.com
Visit Gourmet Gift Baskets
Visit GiftTree
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Visit Harry and David
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Visit 1-800-Baskets
Visit Wine Country Gift Baskets
Visit Delightful Deliveries
Visit Fancifull Gift Baskets
Ratings
9.75
9.48
9.03
8.88
8.32
7.75
7.60
6.98
6.75
6.15
10
9
8
7
6
5
4
3
2
1
10.00
10.00
8.75
10.00
10.00
9.38
8.75
9.38
8.75
9.38
8.75
9.38
8.75
8.75
9.38
8.75
7.50
8.75
8.75
8.75
7.50
7.50
8.75
7.50
6.88
8.75
7.50
7.50
6.88
6.25
7.50
7.50
8.75
6.25
6.88
3.75
6.25
6.88
6.25
5.00
 
Product Selection
Assortment Gift Baskets
Beer Gift Baskets
      
Candle Gift Baskets
  
     
Candy/Chocolate Gift Baskets
 
Cheese Gift Baskets
 
 
Coffee/Tea Gift Baskets
 
 
Corporate Gift Baskets
 
Custom Gift Baskets  
 
   
Dessert Gift Baskets
 
Eco-Friendly Gift Baskets   
  
   
Fruit Gift Baskets
 
Games/Movies Gift Baskets
   
    
Gardening Gift Baskets
  
   
Gourmet Gift Baskets
 
Grilling/BBQ Gift Baskets
 
 
  
Group Gift Baskets
  
  
Healthy Gift Baskets
   
  
Kosher Gift Baskets
 
 
 
Meat Gift Baskets
 
 
 
Sauce/Dip Gift Baskets
 
 
   
Snack Gift Baskets
Spa/Pamper Gift Baskets
 
Sports Gift Baskets
   
    
Wine/Champagne Gift Baskets
 
Occasions & Sentiments
Anniversary
Birthday
Congratulations
Get Well
 
Graduation
    
   
Holidays
Housewarming
 
  
Just Because
    
   
Love/Romance
   
New Baby
Retirement      
   
Sympathy
 
Thank You
 
Thinking of You
 
 
  
Wedding
  
  
Shipping & Delivery
Delivery Date Specification
International Shipping
      
Rush (2 to 3 Day) Shipping
Same Day/Next Day Shipping
 
Shipping Calculator
  
Shipping to Multiple Addresses
 
 
Pricing
Under $30  
$30-$50
$50-$75
$75-$100
$100-$150
$150-$200
 
Over $200
 
 
Sale/Clearance Baskets
  
 
 
Customer Service
Catalog Request  
 
  
Customer Registration
 
 
Email  
 
 
 
FAQs/Help Center
  
Fax
  
  
Gift Cards/Certificates
 
   
Mailing Address
  
Online Chat  
 
   
Online Contact Form
 
Order Tracking
 
Return & Exchange Policy
 
Search Bar/Tool
 
Toll-Free Number
Payment Methods
American Express
Bill Me Later
   
 
  
Check
    
  
Discover Card
Google Checkout
         
MasterCard
PayPal
 
  
  
Visa