Gift Baskets Review

If you are having trouble finding the perfect gift for a certain someone, a gift basket may be just what you are looking for. Not only is there a gift basket suitable for every occasion and sentiment, gift baskets can be an appropriate and welcomed gesture for a myriad of recipients, from chummy clients to new neighbors. In addition, gift baskets ordered online are conveniently delivered directly to your recipient of choice.

What to Seek in Online Gift Basket Services

With so many gift basket websites out there, it can be challenging to find the best ones; who offers 24/7 customer service, competitive shipping and delivery options, and of course, an extensive inventory? From product selection to a website’s ease of use, here is the list of criteria we used to evaluate the top gift basket services online.

Product Selection
As with most online retailers, the bigger selection of gift baskets offered, the better! From assortment baskets to wine gifts and virtually everything in between, we surveyed the variety of traditional and themed gift baskets offered by each website. In addition, we also took into account the products available for specific occasions and sentiments such as birthdays, housewarming, or sympathy. Aside from gift baskets, many of the sites we reviewed also offered other related gifts including fresh flowers and gourmet treats. Since the product selection of a retailer is typically the main concern of any online shopper, we made product selection our top ratings category for each website we reviewed.

Shipping and Delivery
Considering many gift baskets contain perishable and temperature-sensitive food items, shipping and delivery must be a priority for any successful online gift basket service. We evaluated several factors when it came to each site’s shipping and delivery options, including expedited and standard shipping methods available and specific delivery date options. While all the sites we reviewed offered shipping to the continental U.S. (excluding certain baskets containing liquor), many did not offer international shipping and products sent to Alaska or Hawaii incurred an additional fee. As an added convenience for their customers, many of the websites also offer a shipping calculator which allows customers to determine how much shipping may cost on a particular gift basket, based on the delivery date and address.

Customer Service
Top-notch gift basket services are those that offer inclusive customer service options designed to enhance the overall customer shopping experience. The websites we reviewed that really shine when it came to customer service are those that offer comprehensive and detailed FAQs, store policies, and shipping and delivery information. They also provide customer support via email, telephone, and in some cases, live online chat with a company representative for even more immediate and personalized customer service.

Ease of Use
The icing on the cake for any satisfied online shopper is how user-friendly a particular website is. The best gift basket websites have a professional design, broad product organization, and intelligent navigation.

High marks in each of these categories reflect online gift basket services that offer a first-rate shopping and gift-giving experience. Each of our top-ranked websites, including GiftBaskets.com, GourmetGiftBaskets.com and GiftTree.com offer a wide variety of products, excellent customer service and flexible shipping and delivery options. Also be sure to read our articles related to gift baskets.

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